Terms of Service

Overview

Welcome to Furnithouse. The terms “we”, “us” and “our” refer to Furnithouse. We operate this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a convenient and enjoyable shopping experience.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our website, browse our products, or purchase from our store.

Please read these Terms of Service carefully, as they include important information regarding your legal rights, responsibilities, limitations of liability, and other conditions related to your use of our services.

By visiting, accessing, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use our website.

Section 1 – Access and Account

  • By using our services, you confirm that you are at least 18 years of age or have the permission and consent of a parent or legal guardian if required by applicable law.

  • To access certain features of our website, place orders, or purchase products, you may be required to provide personal information, including your name, email address, billing details, payment information, and shipping address.

  • You confirm that all information provided by you is accurate, complete, current, and truthful.

  • You are responsible for maintaining the security of your account information and for all activities performed through your account.

  • You may not transfer, sell, assign, or provide access to your account to another person without our permission.

Section 2 – Our Products

  • We make every effort to ensure that furniture dimensions, materials, finishes, images, descriptions, colors, and details displayed on our website are accurate.

  • Product colors and wood grains may appear differently depending on your device, screen settings, display configuration, or natural variations in materials.

  • We do not guarantee that product appearance, color, size, or quality will exactly match your expectations or the images displayed online.

  • Product information, availability, pricing, and descriptions may be updated or changed at any time without prior notice.

  • We reserve the right to discontinue products, limit quantities, or refuse orders at our discretion.

Section 3 – Orders

  • When you place an order through Furnithouse, you are submitting an offer to purchase our products.

  • We reserve the right to accept or decline any order for reasons including product availability, pricing errors, suspected fraud, or other circumstances.

  • Your order will only be accepted after payment has been successfully processed and an order confirmation has been sent.

  • Please carefully review your order details before completing your purchase.

  • Once an order has been processed or dispatched, cancellation requests may not always be possible.

  • All purchases are subject to our Return & Refund Policy and Cancellation Policy.

Section 4 – Price and Billing

  • All prices displayed on our website are shown in USD ($).

  • Prices, discounts, promotions, and offers may change at any time without notice.

  • The price charged for your order will be the price displayed at the time your order is placed.

  • You agree to provide accurate and complete payment, billing, and account information when making a purchase.

  • You confirm that:

    1. The payment information provided belongs to you or you have permission to use it.

    2. All purchase details provided are accurate.

    3. You are responsible for all charges made through your account.

  • Payments are processed securely through our approved payment providers.

Section 5 – Shipping and Delivery

  • We aim to provide reliable and efficient delivery services to our customers.

  • Delivery times provided on our website are estimates only and are not guaranteed.

  • We are not responsible for delays caused by freight carriers, oversized transport regulations, weather conditions, public holidays, or events outside our control.

  • Risk of loss transfers to the customer once the order has been delivered to the address provided during checkout.

  • For complete information about delivery times and shipping procedures, please refer to our Shipping Policy.

Section 6 – Intellectual Property

  • All content available on the Furnithouse website, including but not limited to our brand name, logo, images, graphics, text, product descriptions, designs, videos, and website layout, is owned by Furnithouse or its content providers and is protected by applicable intellectual property laws.

  • These Terms allow you to use our website for personal and non-commercial shopping purposes only.

  • You may not copy, reproduce, modify, distribute, publish, display, sell, or use any content from our website without our prior written permission.

  • Unauthorized use of our website content may violate copyright, trademark, and other applicable laws.

  • All rights not expressly granted in these Terms are reserved by Furnithouse.

Section 7 – Optional Tools

  • We may provide access to third-party tools or services that we do not control, monitor, or manage.

  • You acknowledge and agree that these tools are provided on an “as is” and “as available” basis without warranties, guarantees, or conditions of any kind.

  • We are not responsible for any issues, damages, or losses resulting from your use of third-party tools.

  • Any use of optional tools provided through our website is entirely at your own risk and discretion.

  • We may introduce new features, services, or resources in the future, which will also be subject to these Terms of Service.

Section 8 – Third-Party Links

  • Our website may contain links to third-party websites, services, or resources.

  • These third-party websites are not controlled or operated by Furnithouse, and we are not responsible for their content, accuracy, policies, or practices.

  • If you choose to access third-party websites through links on our website, you do so at your own risk.

  • We recommend reviewing the terms, conditions, and privacy policies of any third-party websites before using their services.

  • Any questions or concerns regarding third-party products or services should be directed to the relevant third party.

Section 9 – Relationship with Service Providers

  • Furnithouse may use third-party service providers to help operate our website, process payments, manage logistics/freight, and provide customer support.

  • These service providers assist us in delivering a better shopping experience but are not responsible for transactions made directly between you and Furnithouse.

  • By using our website, you acknowledge that third-party providers may process certain information required to fulfill their services.

Section 10 – Privacy Policy

  • Your privacy is important to us.

  • Any personal information collected through our website is handled according to our Privacy Policy.

  • By using our Services, you acknowledge that you have read and understood our Privacy Policy and agree to the collection and use of your information as described.

  • We may collect information such as your name, email address, billing address, shipping address, order details, and website usage data.

Section 11 – Feedback

  • If you submit reviews, comments, suggestions, ideas, or other feedback to Furnithouse, you grant us permission to use, reproduce, modify, publish, distribute, and display such feedback for business purposes.

  • You confirm that:

    1. You own the rights to the feedback you provide.

    2. Your feedback does not violate any third-party rights.

    3. Your feedback does not contain unlawful, harmful, misleading, or offensive content.

  • We reserve the right to remove feedback that violates these Terms or is considered inappropriate.

  • You remain responsible for the accuracy and content of any feedback you submit.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, our website may contain information that includes errors, inaccuracies, or omissions related to product descriptions, dimensions, pricing, promotions, availability, or shipping estimates. We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate at any time without prior notice.

Section 13 – Prohibited Uses

You may use the Furnithouse website only for lawful purposes. You agree that you will not use our website:

  • For any illegal or unauthorized purpose.

  • To violate any international, federal, state, or local laws and regulations.

  • To infringe upon our intellectual property rights or the rights of others.

  • To provide false, misleading, or inaccurate information.

  • To upload or transmit harmful files, viruses, or malicious code.

  • To collect or track personal information of other users without authorization.

  • To send spam, phishing messages, or unauthorized promotional materials.

  • To impersonate another person, company, or organization.

  • To interfere with the security, operation, or functionality of our website.

We reserve the right to suspend, restrict, or terminate access to our website if we determine that a user has violated these Terms of Service.

Section 14 – Termination

  • We reserve the right to terminate or restrict your access to our website or services at any time if we believe you have violated these Terms of Service.

  • Termination does not remove your responsibility for any payments, obligations, or responsibilities incurred prior to termination.

  • Provisions regarding Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law shall survive termination.

Section 15 – Disclaimer of Warranties

  • The information and services provided through the Furnithouse website are available for general information and shopping purposes.

  • While we make every effort to ensure accuracy, we do not guarantee that the website will always be available without interruption, error-free, or free from technical defects.

  • Products and services are provided on an “as is” and “as available” basis unless otherwise expressly stated.

  • Nothing in these Terms removes or limits any consumer rights that cannot legally be excluded under applicable state or federal laws.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Furnithouse, its owners, employees, partners, suppliers, and service providers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, inability to access our services, shipping delays, or products purchased through our website.

Section 17 – Indemnification

You agree to protect, defend, and hold harmless Furnithouse, its owners, employees, partners, suppliers, and service providers from any claims, damages, losses, or expenses arising from:

  1. Your violation of these Terms of Service.

  2. Your misuse of our website or services.

  3. Your violation of any law or the rights of a third party.

Section 18 – Severability

If any part of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that specific provision shall be enforced to the fullest extent permitted by applicable law, and the remaining portions will remain valid and enforceable.

Section 19 – Entire Agreement

  • The failure of Furnithouse to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

  • These Terms of Service, along with our Privacy Policy, Return Policy, and Shipping Policy, constitute the complete agreement between you and Furnithouse.

  • These Terms supersede any prior agreements, communications, or proposals, whether oral or written, between you and Furnithouse.

Section 20 – Assignment

You may not transfer, assign, or delegate any of your rights or responsibilities under these Terms of Service without our prior written permission. Furnithouse reserves the right to transfer, assign, or delegate our rights and responsibilities under these Terms without restriction.

Section 21 – Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles.

Section 22 – Headings

The section titles and headings used throughout these Terms of Service are included for convenience only and will not limit or affect the interpretation of these Terms.

Section 23 – Changes to Terms of Service

  • You can review the latest version of these Terms of Service at any time on this page.

  • Furnithouse reserves the right to update, modify, or replace any part of these Terms of Service at our sole discretion.

  • Any updates will take effect immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of those changes.

Section 24 – Company Information

  • Store Name: Furnithouse

  • Company Name: Furnithouse

  • Website: furnithouse.shop

  • Email: Info@furnithouse.shop

  • Phone Number: +1 (706) 736-8956

  • Company Address: 2063 Gordon Hwy, Augusta, GA 30909

Customer Service Available Hours

  • Monday to Saturday: 9:00 AM – 6:00 PM (EST)

  • Sunday: Closed

We aim to respond to all customer inquiries within 24 hours.